If you need help with anything at all, please don't hesitate to reach out to us using one of the contact methods below. We're here to help and we want you to have the most seamless experience with us every time.
Our website chat widget is best for quick and easy enquiries regarding our website or your online order.
Our friendly staff will be alerted to your incoming chat and we usually respond within a few moments of receiving this alert. If we don't respond, it usually means we're helping other customers.
Please note we're online 9am - 5pm Mon - Fri.Outside of these hours, the chat icon will bring up a contact form which, when filled out and submitted, will send us an email regarding your enquiry. We'll get back to you on the same or the next business day.
You can contact us with your query using our support ticket system. This method is best for queries relating to your online order.
To raise a support ticket, log into your account on our website and navigate to your account dashboard. From there click 'My Tickets' from the menu and proceed to create your ticket. We usually respond on the same or next business day.
You can direct message us about anything you like on Instagram (@evhairnbeauty). Please click here to be taken straight to our Instagram page.
Email & Phone
We usually reply to our emails on the same or the next business day. So if it's a quick non-urgent enquiry, please don't hesitate to send one through. This said, we know sometimes it's quicker and easier to pick up the phone and call. Whatever you prefer, our email and phone contact details are below.
For any questions regarding your online order or for any general website-related enquiries, you can reach our online orders team directly on:
E: [email protected] (or fill out the contact us form - it goes straight to our online team)
P: (02) 9597 3397 (9am to 5pm - Mon to Fri)
To contact our Hurstville store directly (best for store-related enquiries & product technical questions):
E: [email protected]
P: (02) 9570 4086 (7 days a week. For opening times, please see our locations page)
A: Shop 200b, Ground Floor (next to Coles), Westfield Shopping Centre, Hurstville NSW 2220